Because we create personalized, one-of-a-kind products, we’re unable to accept returns or offer refunds once an order is confirmed.

However, if your book arrives damaged or doesn’t meet our quality standards, please email us within 15 days of delivery at happyheartbookclub@gmail.com with clear photos of the issue.

After 15 days, we won’t be able to process replacements or refunds.

If your order hasn’t arrived within the expected delivery time, please contact us at happyheartbookclub@gmail.com.

We’ll track your shipment and make sure to find a solution for you as quickly as possible.

Under each product, you’ll find a personalization box with the questions or fields you need to fill in (such as name, dedication, or message).

Simply enter your details before adding the product to your cart — we’ll take care of the rest.

Our memory books include interactive pages designed for you to write, draw, or add photos. They allow you to capture your own memories and emotions, making every book extra special and truly personal.

Not at all. Our planners are thoughtfully designed tools to help you stay organized while celebrating your most meaningful milestones.

They include guided prompts to help you plan, reflect, and keep your memories beautifully documented.

It’s simple!

1. Choose your book size and cover type (softcover or hardcover).
2. Add your personalization details in the box provided.
3. Add to cart and proceed to checkout. Your personalized book will be printed and shipped directly to the address you provide.

You can reach us anytime at happyheartbookclub@gmail.com.

We do our best to reply within 24 hours — usually sooner!

All books are processed within 2–3 business days after your order is placed. Once printed and packaged, shipping time will depend on your location and the method you select at checkout.

Yes! We offer expedited and priority shipping options at checkout so you can receive your order faster.